Basic Information

Job Category: Accounting

Location: Detroit, Michigan, United States

Date published: 17-May-2022

Job type: Full Time

Description and Requirements

About the role

Head of Certification and MBE Services

MMSDC is currently seeking a Head of Certification and MBE Services to join the team in Detroit, MI (48207).

Who We Are:
The Michigan Minority Supplier Development Council (MMSDC) is a non-profit, 501(c)3 organization committed to driving economic growth within minority communities. The MMSDC advances this mission by facilitating over $20 billion annually in business contracts between corporations and certified minority business enterprises (MBEs). Founded in 1977, the MMSDC certifies minority businesses, provides MBEs with access to procurement opportunities, and develops capacity for minority business development. The Michigan Council has been recognized by the National Minority Supplier Development Council as ‚Regional Council of the Year, three times since 2007 for its work in promoting minority business development.

About the Role:
Primary purpose of this role is providing certification services that enable minority firms to sell products and services to our corporate and government members.
This department is the first contact with potential clients and helps to manage the full accounts of the MBE membership. Realizing that certification is only the first step, this team assists in driving value well beyond certification including lead generation, sourcing assistance, development and education opportunities. This team is attuned to what corporations need so that we can attract, recruit, equip and retain MBEs to meet those needs.

This position requires a self-starter who enjoys fast-paced, challenging, and demanding work – a person who is organized, strategic and flexible. The individual must analyze and research potential solutions, and consistently deliver accurate, excellent work product on time. The ideal talent is organized, dependable and comfortable operating without a blueprint or constant handholding and instead consistently takes initiative to conceive, design and implement new, timely solutions before ever being asked.
As the leader, the individual must be instrumental in driving the process, ensuring compliance, and driving growth initiatives and strategies that aid in scaling MBEs.

What you’ll do:
The following is a sample list of basic job responsibilities but is not exhaustive.

Position requires setting and operating to achieve budget revenue and expense targets, quality control of certification files, routine audits, and survey feedback for certification files. In addition, the position is responsible for overall operations of the department, developing and driving MBE Services, improving processes, and ensuring compliance, while meeting and exceeding all metrics.

• Manage the master certification and recertification schedule,
• Manage the subscription process,
• Tracking and manage all metrics,
• Manage the sourcing process – full lifecycle,
• New MBE intake,
• MBE Recertification,
• MBE account management,
• Data Input,
• Department Management,
• File Review (All files),
• Facilitate all IT updates (NMSDC Central, CVM, Salesforce) with the council,
• Certification Appeals Meetings,
• Site Visits, Triennial Visits, Outside External Review,
• Certification Audits and Reconciliation,
• Recruitment efforts as well solid retention processes for both corporate members as well as MBEs,
• Sales and sponsorship for MBEs,
• Responsible for communicating and protecting the brand, with solid professional, timely, well-planned, error-free verbal and written communications,
• Must be a strong leader, good listener
• Must be reliable, dependable and consistently follow-through and meet deadlines

Other areas of Responsibility
• Must be able to understand, process and review key business files
• Operating Agreements
• Taxes
• Business Financials
• Level Loading Management

• Directly supervises employees within the department(s).
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Our Perfect Candidate
Education and Experience:
• Master’s Degree or equivalent from four-year college or university, or equivalent combination of education and experience. A JD, CPA and/or operations related degree are preferred.
• Fifteen years of experience demonstrating increasing responsibility, strong business acumen, personal desire for growth and challenge accompanied by initiative and accountability, innovative solutions-based approach to work, and ability to lead. 
• Ability to analyze complex legal documents; able to read at a high level, which includes processing a lot of information in a short time frame. Being able to read a high volume of information. Necessary to have strong "soft skills" to deal with customer base. Required skills include conflict resolution skills and the ability to de-escalate tension.
• The talent must embrace new opportunities with the personal ownership to learn and innovate, solicit, embrace, and leverage feedback without being prompted to do so. In short, this is a job for a maverick who is excited about learning, stretching themselves and contributing to a fast-paced and steadily-growing organization.
• Computer skills required: Blackbaud Financial Edge; Contract Management Systems; Development Software; Systems; Inventory Software; Microsoft Office; ADP Payroll Systems; Project Management Software.

Company Offers:
• Salary commensurate with experience.
• Excellent benefits package offered.

To Apply: 
Please submit your resume 
via the ‘Apply Now’ button!

We are an Equal Opportunity Employer!