Job Category: Administrative/Office
Location: Dublin, OH, Ohio, United States
Date published: 30-May-2024
Job type: Full Time
Description and Requirements
About the role
Administrative Assistant (Medical) - Full Time (Onsite)
Clinix Healthcare is currently seeking an Administrative Assistant to join their team in Dublin, Ohio, 43010.
Clinix Healthcare offers complete medical management services to help ensure benefits are optimally and effectively used by your members. Clinix collaborates with you to make certain quality healthcare is accessed appropriately. And it’s provided at an appropriate cost. We combine our expertise in the traditional clinical review products of Utilization Management, Specialty Case Management, Disability Management, Disease Management and Medical Claims Review. Our services help ensure better clinical outcomes for patients. And we help encourage members to assume more accountability for their health.
About the Job:
This position is able to perform administrative duties such as updating client files, follow-up phone calls to various case sources and compiling data for reports. These additional tasks require greater knowledge of the product and the business.
Salary: $18 - $21 per hour
Training: 12 weeks of extensive paid training
Shift: Monday - Friday (8.5 hours a day)
Job Duties:
- Perform telephonic and general office clerical responsibilities.
- Add information regarding members and providers in the clinical data system.
- Provide clerical support to obtain demographic information not obtained upon initial phone call.
- Assist Clinical Evaluators in verification of scheduled admission dates and discharge dates.
- Initial demographic data entry for cases for review.
- Updates client information in system.
- Call clients/providers to verify group eligibility; obtain lab results as requested.
- Run special reports as requested.
- Interacts with peers, managers, health care providers, payers, and caller in a professional and courteous manner.
- Retrieve telephone messages from the voice mail system at least every hour throughout the workday as directed. Promptly return calls to the parties calling within 1-2 hours.
- Prepare reports as requested using Microsoft software programs.
- Answers all calls within 3 rings.
- Participates in the function of the Quality Management Committee.
- Assume additional responsibilities as requested.
- Acts as a liaison to other department staff and functions.
Education:
- High School Diploma.
- Must have ability to transcribe medical terminology.
- Must have excellent phone and office communication skills.
- Medical Terminology Certificate or its equivalent.
- Demonstrated skills with word processing programs.
- US Certification
- Completion of Medical Assistant Course, preferred.
Experience & Skills:
- 1 year of telephone service work in the healthcare or insurance industry.
- Detail oriented.
- Excellent verbal skills.
- Use of standard office equipment, including computers.
Physical Demand:
- Light work.
- Requires sitting most of the day.
- May require excessive use of telephonic equipment.
- May require lifting at times.
- Works in well-lighted, heated, pleasant and air-conditioned surroundings.
- No other abnormal hazards or risks involved.
Benefits:
- 401K
- Medical/Dental Insurance
- Vacation/Sick Leave
Please submit your resume via the ‘Apply now’ button.
We are an Equal Opportunity Employer!