Basic Information

Job Category: Accounting

Location: Miami Beach, Florida, United States

Date published: 16-Jun-2022

Job type: Full Time

Description and Requirements

About the role

Billing Specialist

Courier NetWork (CNW) is currently seeking a Billing Specialist to join their team in Miami Beach, Florida 33139. 

Who we are:

CNW specializes in global expedited and emergency logistic services. Our entire team are experts in express courier services, supply chain, logistics, and most importantly – personal relationships. 

About the role: 

This role is responsible for creating customer invoices, resolving carrier rate discrepancies and processing claims. This position will be responsible for maintaining accurate records and assisting with other carrier and customer activities as required. The Logistics Billing Specialist will be responsible for accounts receivable and accounts payable as well reviewing carrier bills and approving them for payment. This role will also be responsible for building and maintaining client relationships to ensure excellent customer service to ensure that their accounting expectations and needs are met. 


What you'll do:

Collaborate with the on-demand business development teams to understand their clients and related accounting needs.
Display top-notch customer service skills as you answer inbound inquiries from clients / airlines and build relationships with customer accounting contacts.
Learn each customer’s invoicing portal and develop processes to maximize collections and minimize billing discrepancies.
Proactively research payment details and reach out to clients as needed. 
Pull weekly reports and distribute for internal consumption.
Follow AR trending patterns to predict and prevent past due invoices.
Strive to meet and exceed aging goals on a consistent basis.
Settle payments with customers.
Resolve payment disputes thoroughly, involving management when appropriate.
Execute administrative tasks, including document uploading and retrieval.  
Represent our client’s brand through transparent and professional communication with customers via phone and email.


Our ideal candidate:
Education and experience

Bachelor's degree in Accounting, Finance, Supply Chain Management, International Business, Operations Management or similar required.
2-3 years of experience working in Accounts Receivable is preferred.  
Minimum of 1 year of logistics experience is preferred.
Familiarity with basic accounting principles and procedures.
Ability to deal with claims, collections and settlements.
Solid data entry skills with regard to speed and accuracy.
Intermediate MS Excel skills.
A self-starter with ability to work in a fast-paced office setting.
Organization, accuracy and attention to detail.
Excellent written, verbal, and presentation skills.


What We Offer:

Competitive pay range of $ 55,000/- to $ 65,000/- commensurate with experience.  
Comprehensive benefits package available including discretionary bonuses, 401k, dental, medical & paid vacations

** Courier NetWork is an Equal Opportunity Employer ** 

To Apply:
Please submit your resume via the "APPLY NOW" button