Basic Information

Job Category: Business Development

Location: Phoenix, Arizona, United States

Date published: 25-Mar-2024

Job type: Full Time

Description and Requirements

About the role

Outdoor Living Supply is actively seeking a Regional Director to join their team in West US market.

About Outdoor Living Supply:

Founded in 2020, Outdoor Living Supply is a distribution platform for outdoor living products with a specific, differentiated focus on hardscapes. OLS seeks to partner with family- and founder-led companies with shared values and local heritage. By leveraging deep industry relationships, OLS supports its companies’ growth both organically and through strategic acquisitions while providing the products, resources, technology and training to enhance the customer experience and create new opportunities for its employees.

About the Role:

Outdoor Living Supply is in search of a Regional Director with the ultimate responsibility for the overall performance of 12-15 stores in a specific region. The primary focus is on driving sales and profitability by strategically approaching the business, analyzing local markets, and implementing long-range plans.  The role involves coaching and developing leadership talent, preparing teams for change, and empowering Store Manager to autonomously manage operations. Regional Directors must maintain all stores in a state of sales and service readiness, ensuring optimal implementation of corporate programs.  Reporting to the VP of Operations is a key aspect of this position.

Responsibilities include but are not limited to:

  • Collaborates with the VP to assess regional strategies, taking concrete tactical steps to implement them across the individual stores. Ensures Store Managers comprehend their role in delivering the strategy.
  • Leads the execution of corporate and regional programs to enhance sales and service, establishing a Sales Culture with clear, measurable goals for stores. Holds store management accountable while inspiring independent drive for results.
  • Ensures stores exceed service expectations, capitalizing on opportunities and embracing corporate initiatives and technologies for industry-leading level of service. Communicates key Region priorities aligning with the overall company strategy.
  • Regularly visit stores to validate adherence to company standards, taking swift action when needed. Reviews reports on staffing, payroll, and controllable expenses (e.g., sales and staffing reports, inventory and expense reports), actively seeking improvements.
  • Develop store managers into autonomous leaders, attracting diverse talent for regional sales and profitability.
  • Operate within company policy and submit reports as requested.
  • Perform duties as requested by your manager.
  • Upholds FORTITUDE values: Fun, Optimism, Respect Teamwork, Integrity, Trust, Unity, Drive and Empowerment.

Ideal Candidate:

  • Bachelor’s Degree in Business Administration or similar strongly preferred
  • 4 years of experience as a Store Manager, including operations management experience in retail operation with revenues in excess of $10 million
  • Proven track record of success in leading regional teams
  • Ability to develop and implement strategic business plans
  • Strong understanding of local markets and competitive landscape
  • Excellent communication and interpersonal skills
  • Proven ability to manage and motivate teams
  • Ability to analyze data and identify trends
  • Strong financial and budgeting skills
  • Ability to build relationships with internal and external partners
  • Must be located in the West US (AZ, NV, UT, ID, NM, preferred)
  • Ideal candidate would reside in Phoenix, AZ or Las Vegas, NV

Additional Important Information & Offerings:

  • M-F, 7am – 5pm with Saturday availability
  • Work is both remote and onsite in stores; region travel required about once a week
  • Possible overnight domestic travel within their region visiting different store locations
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) plan w/ employer match
  • 15 PTO days and 8 paid Holidays
  • Employee discounts offered at OLS stores
  • Tuition reimbursement
  • Team-oriented, positive, and supportive company culture environment