Basic Information

Job Category: Healthcare/Medical

Location: Raleigh, North Carolina, United States

Date published: 02-Jun-2022

Job type: Full Time

Description and Requirements

About the role

Medical Records Specialist

We are currently seeking an experienced Medical Records Specialist to join our team in our Raleigh, NC 27513 location.

About the Role:
The Medical Records Specialist (“MRS”) will be part of a fast-paced team environment working with the Office of the Medical Director (“OMD”), the Legal Department and the Investigative Department to obtain and organize complete and accurate medical records in connection with ongoing investigations.
The MRS must be highly personable and skilled on the telephone, able to work in a team environment, possess competent computer and administrative skills, and have experience in obtaining and organizing medical records for the purpose of evaluating or ensuring quality of care rendered by health care professionals.
The MRS will assist with ensuring medical records are complete and organized in a manner that facilitates both internal review by OMD and, if needed, for external review.
Medical record maintenance will involve paper and electronic files. The MRS will review medical records and other health information for accuracy in support of Medical Board investigations. Information to be processed and obtained will include patient information, medical histories, physician exams, test results, treatments and services provided.
The MRS will work hand in hand in a confidential manner with OMD, the Legal Department and the Investigative Department to collect and organize medical records to assist in both the internal review of those medical records and external medical expert review of the medical records.

What You’ll Do:
 Core duties and responsibilities include the following. Other duties may be assigned 
Identifies and obtains medical records, laboratory results, imaging studies, etc. from medical providers and facilities
Facilitates timely, complete, and accurate retrieval of requested medical records from all identified providers/facilities
Assists in the identification of medical records needed for investigation overview by in-house staff and contracted external medical expert reviewers
Organize charts, including contents, scanning and quality assurance
Review medical records for completeness
Confers with doctors, nurses, and other health personnel to assure complete, current, and accurate medical records
Maintains and utilizes a health record indices and storage and retrieval systems
Maintains public confidence in the Medical Board by keeping patient records information confidential
Participates in training staff as needed
Promotes best practices and process improvements.
Protects confidentiality of personal health and proprietary business information as required by state and federal law and standard operating procedures
Accurately enter information into a proprietary online platform

Our Ideal Candidate
Education and Experience: 
Associates of Applied Science in health Information highly desirable
5+ years of professional experience in a legal, hospital or medical office setting related to medical records (additional years of experience are highly desirable)

Required Skills and Abilities:
Demonstrate knowledge of medical terminology 
Knowledge of electronic health record systems (EHR) 
Ability to import / export and format data files 
Strong organizational and interpersonal skills 
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude 
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work 
Ability to maintain confidentiality of all medical, financial, and legal information 
Ability to complete work assignments accurately and in a timely manner 
Ability to communicate effectively, both orally and in writing 

What We Offer:
Competitive salary and benefits package

To Apply:
Please submit your resume via the “APPLY NOW” button

Equal Opportunity Employer