Basic Information

Job Category: Maintenance/Installation

Location: Rochester, New Hampshire, United States

Date published: 18-May-2022

Job type: Full Time

Description and Requirements

About the role

Field Service Technician

Contiweb LLC is seeking a Field Service Technician to join our team in New Hampshire.

About the role:
As A field service technician, you will travel predominantly to domestic customers, but on occasion travel abroad to Mexico or Canada. You are responsible to remedy technical failures of customer equipment, perform periodic maintenance, install enhancements and commission for new equipment as well as all aftermarket activities on Contiweb-supported equipment. You will be supported by an office team based in NH, while you are our face to the customer and play a pivotal role in customer satisfaction and future service sales.

  • Commissioning of Contiweb supported equipment, testing, training and maintaining them within the agreed timeframe and in accordance with the agreements with the customer.
  • Ensuring the proper functioning (regarding the electrotechnical/mechanical aspects) of the Contiweb-supported equipment.
  • Keeping the customer and office up to date on progress and in touch with the customer during the visit in a correct manner.
  • Adhere to safety measures required by Contiweb and customers and keep a clean workplace.
  • Ensure all paperwork is handled in a timely fashion: Customer signoff, Work reports, Labor/expense reporting.

Job requirements:
  • Equivalent to high school plus 2 years of practical trade training and 2 years of technical college (ASEE) or a complete 4-year college education (BSEE).
  • Minimum of 1-5 years of work experience in a comparable position.
  • Willing to travel on a 12-day rotation is basis being off every other weekend.
  • Valid driver’s license.

Skills and Abililities:
  • A good working knowledge of Microsoft Office.
  • Good communication skills, both verbally and in writing.
  • Independent, stress-resistant, have good social skills and have a solid personality.
  • Should like to work in a customer-oriented, solution-oriented and creative way.

Company Offers:
  • Competitive salary
  • Comprehensive benefits package
  • Overtime 
  • Travel allowance 
  • Rental cars 

Please submit your resume via the ‘Apply now’ button!

We are an Equal Opportunity Employer!