Basic Information

Job Category: Maintenance/Installation

Location: St. Paul, Minnesota, United States

Date published: 06-May-2022

Job type: Full Time

Description and Requirements

About the role

Service Technician

PIRTEK is currently seeking a Service Technician to join their team in St. Paul, Minnesota, 55018. 

Who we are:

PIRTEK is the nation's leading provider for on-site hydraulic hose replacement and hydraulic and industrial products.

About the role: 

We are looking for applicants to join as a service technician to remove, assemble and install hoses for manufacturing, construction equipment and so much more.

What you'll do:

1. Mobile Service
a. Receive and confirm job via electronics.
b. Travel to jobsite and complete service work as required
c. Use Emobile to document time and complete sales order
d. Input correct information to complete service call
i. Purchase order
ii. Credit Card
iii. Comments (should always end with “Thank you!”)
iv. Get signature to complete
v. Send invoice (S#) number to ops to confirm job complete.

2. Territory Growth and Development (when not on a service call)
a. Divide territory into sub-territories
b. Plan a day around each sub-territory to meet and talk to customers
i. Utilize Emobile to take detailed notes for each customer, who the MSST spoke with, what was talked about, if follow up is needed etc.
ii. Set-up prospects in Emobile and take good notes (see i.)
iii. Relay any RFQ’s back to the appropriate person using stamped form or other approved means.
iv. Forward customer leads to OSR for top prospects or that can’t be gotten into.

3. Make sales calls on regular customers.

4. Always ask for more – what else can I do for you today?

5. Van Cleanliness & Organization
a. Maintain a clean and professional appearance inside the MSSU, both “shop area” and “office area”
b. Maintain appropriate stock levels 
i. MSST’s are to arrive for restock at or before 8:00am or after 4:00pm for restock
ii. When a shortage of hose is noticed, relay that information back to the shop for restock
iii. Ensure all hose fittings, accessories and adaptors are accounted for and billed correctly, any discrepancies should be addressed with OPS as soon as noticed
iv. MSST should ensure the accuracy of their “short stock sheet” each time they are at the shop

6. Maintain a clean, professional appearance and attitude
i. Wear only authorized uniforms in accordance with the Pirtek uniform guidelines
ii. Use appropriate safety precautions and PPE equipment per OSHA requirements
iii. Always be punctual and on-time.  Use time wisely and efficiently to maximize productivity.
iv. Answer shop and mobile phone in professional manner, no matter what time of day.

7. Any other duties as assigned.

8. The company reserves the right to add or change duties at any time.

Our ideal candidate:
Education and experience
  • High School Diploma or GED
  • Mechanically Inclined (1 Year Experience Required)
  • Good Communication Skills
  • Positive attitude
  • Self-motivated
  • Physical ability to bend, lift, climb, kneel, etc.
What We Offer:
  • Competitive pay range of $50,000/- to $70,000/- commensurate with experience.  
  • Comprehensive benefits package available including 401k, certified training, & paid vacations
To Apply:
Please submit your resume via the "APPLY NOW" button